Your privacy matters to us

Introduction

Smart Dwell Renovation (“we”, “us” or “our”) respects your privacy. This Privacy Policy describes how we handle personal information when you visit smartdwellrenovation.com, contact us, request a consultation or subscribe to our newsletter.

Information we collect

We collect information that you choose to give us, and a limited amount of information that is gathered automatically when you use our website.

• Contact details such as your name, email address, telephone number and project details when you complete a form or write to us.
• Newsletter information such as your name, email address and topic preferences when you subscribe.
• Technical information such as browser type, device type and pages visited, which helps us keep the website working well.

How we use your information

• To respond to your enquiries and provide consultations, quotations and services.
• To send newsletters and updates you have asked to receive.
• To improve our website, services and customer experience.
• To meet legal, safety and accounting obligations.

Newsletter communications

You may subscribe to our newsletter on our Subscribe page and may leave at any time through our Unsubscribe page. We will honour unsubscribe requests promptly.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as email delivery, website hosting or scheduling tools, and with licensed partners when you ask us to arrange services like financing or warranty options. These providers may only use your information to perform services for us. We may also disclose information when required by law.

Cookies and similar technologies

Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings, although some features may not work as intended if cookies are disabled.

Data security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data with care.

Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer period is required or permitted by law.

Your choices and rights

You may request access to, correction of or deletion of your personal information, and you may withdraw consent for marketing communications at any time. To make a request, email us at contact@smartdwellrenovation.com.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children.

Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy, please reach out through our Contact page or email contact@smartdwellrenovation.com.